
Love in Faith is a women's Christian brand based in California. It offers faith-based t-shirts, accessories, and monthly Bible boxes. The company's mission is to share God's love through fashion. Love in Faith has received mixed reviews, with an average rating on Trustpilot and mostly positive reviews on the Apple App Store. While some customers praise the quality, comfort, and inspirational messages of their products, others have complained about issues with shipping, order processing, and difficulty contacting customer service. The company has responded to many of these complaints, addressing concerns and offering assistance.
What You'll Learn
Love in Faith's customer service
Love in Faith is a Christian family business based in California. They have a Trustpilot rating of 4.38 stars out of 5 and an App Store rating of 4.9 stars out of 5.
Reviews on Trustpilot are mixed. Some customers praise the quality and comfort of the products, the efficiency of the customer service team, and the ease of ordering through the app or website. Others complain about difficulties contacting customer support, long shipping times, and issues with receiving the wrong size or not receiving their orders at all.
In response to negative reviews, Love in Faith often asks for more information to assist the customer further. They also address complaints about scam websites impersonating the Love in Faith brand and direct customers to contact their bank for further assistance.
App Store reviews are mostly positive, with users praising the quality, comfort, and packaging of the products. Some users also appreciate the monthly Bible Box subscription and the convenience of ordering through the app.
Overall, while there are some negative reviews, the majority of customers seem to have a positive experience with Love in Faith's customer service and products.
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Love in Faith's shipping and delivery
Love in Faith offers free shipping on orders over $79. Once an order has been shipped, the customer will receive a shipping confirmation email with tracking details. It may take 48-72 hours for the tracking information to update.
The company is headquartered in Anaheim, California, and uses USPS as its shipping carrier. Love in Faith ships orders within the United States and states that customers should expect their orders to arrive within a reasonable timeframe, depending on their location.
There have been mixed reviews of Love in Faith's shipping and delivery services. While some customers have praised the company for its quick delivery and well-protected parcels, others have complained about delayed or missing orders. Some customers have also raised concerns about potential scams and fraudulent activities associated with the company, including issues with incorrect addresses and orders not being delivered as promised.
Love in Faith has responded to some of these complaints, stating that they are experiencing issues with companies impersonating their brand and that they ship from Anaheim, California, and not from China. They have advised customers to contact them directly for further assistance and to be cautious when placing orders to ensure they are using the legitimate Love in Faith website.
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Love in Faith's quality and comfort
Love in Faith is a Christian brand based in California. They sell faith-based clothing and accessories, such as t-shirts, sweatshirts, and stickers, often featuring religious slogans and imagery. The brand has a Trustpilot rating of 4.38 out of 5, with many positive reviews citing the quality and comfort of their products. Several customers have commented on the softness of the t-shirts, and one review mentions that their clothing is true to size. Love in Faith also offers a Bible Box subscription, which includes devotional books, cards, stickers, and other faith-based items.
While the majority of reviews are positive, there are a few negative reviews on Trustpilot and the Better Business Bureau website. Some customers have experienced issues with delivery, such as long wait times, items not being delivered, or receiving the wrong size. There are also a few reviews that mention difficulty contacting customer support and a lack of phone support. However, Love in Faith appears to be responsive to customer complaints, often replying to negative reviews and offering assistance.
Overall, Love in Faith appears to be a legitimate company that offers quality, comfortable clothing for those looking to express their faith through fashion. Their products receive many positive reviews, and the company seems responsive to customer concerns. However, as with any online shopping, there is always a risk of scams, delivery issues, or other problems, so it is essential to be cautious and informed when placing orders.
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Love in Faith's sizing and fit
Love in Faith offers a range of Christian-themed apparel, including t-shirts, sweatshirts, jackets, and mugs. The company provides free shipping on orders over $79 and offers a 30-day size exchange and return policy.
Customer reviews for Love in Faith are mixed. While some customers praise the company for its quick customer service, others have expressed concerns about potential scams and issues with order fulfilment.
Regarding sizing and fit, Love in Faith offers a range of sizes for its products, including small, medium, large, and extra-large. The company provides a size chart on its website to help customers find their perfect fit.
Several customer reviews mention that the company's products are "true to size". For example, one customer mentions that they ordered a women's small t-shirt, but the shirt they received was "closest to a men's extra large". However, it is unclear if this issue was resolved by the company.
Another customer mentions that they ordered the wrong size sweatshirt and were able to switch sizes with the company's help. They praise Love in Faith for its "friendly and amazingly quick customer service".
Overall, while there seem to be some concerns about potential scams and order fulfilment, Love in Faith appears to offer a range of sizes and is willing to accommodate size exchange requests within 30 days.
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Love in Faith's legitimacy and authenticity
Love in Faith is a Christian family business based in California. It is a women's clothing brand that aims to share God's love through fashion. The company offers a range of faith-based t-shirts, sweatshirts, accessories, and devotional items.
The brand has a significant online presence, with a website, an online store, and a mobile app. They also have a blog, LiF, which features devotional content, biblical reflections, and seasonal spiritual guidance.
Love in Faith has received mixed reviews from customers. While some praise the company for its uplifting messages, comfortable clothing, and responsive customer service, others have expressed concerns about potential scams and fraudulent activities. Some customers have reported issues with delayed or missing orders, difficulty contacting customer support, and problems with order tracking.
The company has actively responded to customer complaints and has addressed issues related to impersonation and scams. They have emphasized that their products are shipped within the United States and have provided email support to help customers distinguish between legitimate orders and those placed with impersonator companies.
Love in Faith has an average rating on Trustpilot, with some customers expressing satisfaction with the quality and comfort of the products, as well as the uplifting messages they convey. However, the company is not accredited by the Better Business Bureau (BBB) and has received a significant number of customer complaints through that platform.
In conclusion, while Love in Faith offers a unique and inspiring product line that resonates with many customers, there are concerns about potential scams and order fulfillment issues. Customers are advised to exercise caution when placing orders and to carefully verify the legitimacy of the website or seller.
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Frequently asked questions
Yes, Love in Faith is a legitimate company. However, some customers have reported scams and issues with receiving their orders, likely due to companies impersonating the brand.
Love in Faith is a women's Christian brand based out of California. They sell faith-based t-shirts, accessories, and other items, often featuring uplifting Bible verses. They also have a devotional and a blog with spiritual content.
Most customers report that the quality of Love in Faith's products is good, with comfortable and soft t-shirts that hold up well after washing. However, there are a few negative reviews mentioning issues with sizing and quality.
On Trustpilot, Love in Faith has an average rating of 4.38 stars out of 5, with 438 reviews in the Shopping & Fashion category. On the Apple App Store, the Love in Faith app has a rating of 4.9 stars out of 5, with 8.8k ratings.
Love in Faith's customer service receives mixed reviews. Some customers praise the company for their quick and friendly service, while others complain about difficulties in contacting them and a lack of phone support.