In December 2016, Have Faith Swimgerie announced that it was going out of business. The company thanked its customers for their support and informed them that the website was down but that they could still be contacted via email. The company also stated that orders had been shipped and refunds issued for out-of-stock items.
Characteristics | Values |
---|---|
Date of closure | December 2016 |
Reason for closure | Owner's pregnancy |
Communication with customers | |
Email address | [email protected] |
What You'll Learn
Have Faith Swimgerie's website is down
The Have Faith Swimgerie website is currently down. In a statement, the company thanked its customers for their support over the previous two weeks and assured them that their orders had been shipped and would arrive the following week, depending on their location. The company also stated that they would still be answering emails and provided an email address for customers to reach them. It is unclear why the website is down, but the statement mentioned that some people had been issued refunds for out-of-stock items, and the company expressed hope that customers would enjoy their items.
The company had previously announced that they would be coming back after a period of downtime, but it appears that this has not happened. There is no information available on when or if the website will be back up and running, but it has now been several years since the initial statement.
It is not uncommon for websites to experience downtime, and there can be many reasons for this, including technical issues, maintenance, or updates. In some cases, websites may go out of business and shut down permanently. It is unclear which of these scenarios applies to the Have Faith Swimgerie website, but the prolonged period of downtime suggests that it may be the latter.
Customers who have placed orders or have other inquiries can still contact the company via the provided email address. It is important to note that the company stated that orders had already been shipped before the website went down, so customers should receive their items as expected. However, for any other issues or concerns, email communication is currently the only option.
It is unfortunate when a business experiences difficulties, and it can be frustrating for customers who have come to rely on or enjoy their products. In this case, the company has provided some level of communication and assurance that orders will be fulfilled, which is a positive sign. Hopefully, the website will be back up soon, but in the meantime, customers can still reach out and receive assistance.
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The company is still answering emails
Despite the company being out of business, Have Faith Swimgerie has stated that they will still answer emails sent to [email protected]. This was communicated in a message posted on their website before it was taken down. The message also mentioned that orders had been shipped out and would arrive the following week, depending on the location. Additionally, some customers received refunds via PayPal or checks for out-of-stock items.
The company's statement about continuing to answer emails suggests a commitment to customer service and an effort to maintain communication channels with their customers, even after the business closure. This approach can be crucial in maintaining positive relationships with customers and ensuring a smooth transition during the winding-down process.
By providing an email address and assuring customers that their messages will be responded to, Have Faith Swimgerie offers a direct line of communication for customers with queries, concerns, or feedback. This level of accessibility can be appreciated by customers, especially those with urgent or complex issues that require direct interaction with the company.
The company's decision to continue responding to emails may also be indicative of their intention to handle any outstanding customer service matters or provide after-sales support. This can include addressing questions about previously placed orders, providing return or exchange information, or even offering assistance with product usage or care instructions.
Moreover, keeping the lines of communication open through email can be a strategic move by Have Faith Swimgerie to maintain a relationship with its customer base. By staying connected, the company can provide updates, such as potential plans for a new collection or a brand relaunch in the future. This simple gesture of responsiveness can foster goodwill and keep customers engaged and loyal even during the company's hiatus or transition.
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Orders have been shipped
If you have placed an order with Have Faith Swimgerie and are concerned about the business closing down, rest assured that all outstanding orders have been shipped. Depending on your location, you should receive your order by the end of next week.
In the event that your items are out of stock, you will be issued a refund via PayPal or check. If you have any further questions or concerns, you can contact Have Faith Swimgerie at [email protected], and they will respond to your emails.
Although the business is no longer operational, they expressed gratitude for their customers' support and hope that you enjoy your purchases. They had previously mentioned a potential comeback, but that does not seem to have materialised.
Please note that the information provided is based on a forum post dated December 19, 2016, and the business status may have changed since then.
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Refunds have been issued
Have Faith Swimgerie is no longer in business. The company's site is down, but customers can still reach out to the company via email. While the company has shipped out orders, it has also issued refunds for out-of-stock items via PayPal or mailed cheques to customers.
If you placed an order with Have Faith Swimgerie and did not receive your items, you can expect to receive a refund. The company has stated that they will still answer emails sent to [email protected]. You can contact them to inquire about the status of your order and refund.
It is important to note that the company had previously stated that they would be coming back, but this does not appear to have happened. There is no further information available regarding the company's future plans or the reason for their closure.
If you are concerned about your refund or have additional questions, it is recommended to reach out to the company directly at the provided email address. They have assured customers that they will respond to emails, even though the website is no longer active.
Please note that the information provided is based on the details shared by Have Faith Swimgerie at the time of their closure. For the most up-to-date and accurate information regarding your specific order or refund status, it is always best to contact the company directly.
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The company said they would be back
In December 2016, the company posted on their website that they would be back the following year. However, as of June 2024, it seems that the company has not resumed operations. The website is still down, and there has been no update from the company regarding a potential return to business.
The company's statement in 2016, indicated that they were taking a temporary hiatus, and planned to return at an unspecified date in the future. This is evident from their message, which included phrases such as "See you next year" and "we will still answer emails". It is unclear why the company has not resumed operations as promised. There could be several factors contributing to this delay, such as unforeseen circumstances, financial difficulties, or strategic changes.
The company's statement also mentioned that they had shipped out orders and issued refunds for out-of-stock items. This suggests that they intended to honour their commitments to customers and maintain a positive relationship with their client base, despite their operational pause.
The statement also provided an email address, [email protected], for customers to reach out with any queries or concerns. This indicates that the company wanted to remain accessible and responsive to their customers, even during their hiatus.
While the company has not provided any recent updates about their plans to resume operations, their initial statement suggested a strong intention to return.
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Frequently asked questions
Yes, the company is no longer operational.
The company closed down in 2016.
No, the company is no longer taking orders, and the website is down.
Yes, you can reach out to the company via email at [email protected].
The company stated that all orders have been shipped, and depending on location, they should arrive within a week of the company's closure.